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21 January 2008

Two things: An experience in geekery

I did two things today, two things I never expected to do anytime in the near future:

  1. Removed and installed RAM.
  2. Did a “live chat” with an online HP technician.

The RAM part was a bit tricky. There were bundles and bundles of wires in the way, preventing me from accessing the card – it took about 10 minutes to find it, and another 40 to replace it. I think I’m starting to get an idea why computer repair guys charge insane amounts of money to do seemingly nothing.

The live chat was interesting. “Patmon S.” was clinically polite and helpful, albeit a little too robot-like. I initiated the chat half expecting nothing to happen, like, wow? someone actually does this? It’s the little white guy who lives in my computer! He speaks! OH MY GOD, HE (she?) WILL HELP ME SAVE MY COMPUTER FROM THE REPETITIVE BEEPING NOISE!

And before you ask: I had nothing to do with the breaking of this computer. Honestly.

WHAT DO I DO NOW?

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5 have responded, saying:

  1. Chien Yee says:

    Ooh I know how to fix the RAM part, because my dad taught me since he’s a technician :P Well my motherboard isn’t that messy, so it’s easy to find things here and there ;)

    January 22nd, 2008 at 2:04 am
  2. Lisa says:

    Wow, I didn’t know the live chat thing actually worked, i never thought there was actual people waiting to respond…
    Congratulatins on your geekery :p

    January 22nd, 2008 at 3:18 am
  3. Aisling says:

    I’ve had a live chat once. I kept cracking jokes that I think my “technical adviser,” didn’t understand. But, still, I try to bring a little bit of bright sunshine to their day. It can’t be too fantastic dealing with computer illiterate people all day. Sometimes, I call the Shaw guys for Internet support. They’re my favourite. They’ll ask me what I need, and I’ll go “Oh, you know, just felt like a chat.” And we joke around while they fix my Internet problem. It’s nice. I should go down to the Shaw building and bring them cookies or something.

    I adore your new layout. The navigation and footer are very fun!

    January 22nd, 2008 at 7:13 pm
  4. Xuan says:

    Eee, new layout! Grey and blue. Love.

    I had a live chat with an adviser from my university a few days ago; the amount of questions I asked would’ve driven her crazy if it’d been on the actual phone.

    Congratulations on replacing the RAM, though. I’m not too savvy with my tower, to the point where I just limit myself to taking out and replacing my modem card, and everything else is just slightly strange. :P

    January 23rd, 2008 at 9:44 am
  5. Daddy Dan says:

    Hi Chanel,

    I like the new layout!

    January 23rd, 2008 at 10:10 am

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